Effective Date: January 1, 2025
Last Updated: June 1, 2025
7-Day Money-Back Guarantee
We stand behind the quality of our financial calculator templates. If you're not completely satisfied with your purchase, we offer a full refund within 7 days of purchase.
Eligible for Refund
- Calculator template purchases within 7 days
- Premium package subscriptions within 7 days
- Technical issues preventing download or access
- Templates not matching the description provided
- Duplicate purchases made by error
- Payment processing errors
- Templates containing errors or bugs
Not Eligible for Refund
- Change of mind after 7 days
- Templates already downloaded and used successfully
- Custom modification work completed
- Violation of our terms of service
- Chargeback disputes (refund must be requested directly)
- Templates working as described but not meeting expectations
How to Request a Refund
To request a refund, please contact our support team with the following information:
- Your Razorpay payment ID or order number
- Email address used for purchase
- Package purchased (Single, Complete, Sales, or Business)
- Reason for refund request
- Any relevant screenshots or documentation
Refund Processing Time
Once your refund request is approved, processing times are:
- Credit/Debit Cards: 5-7 business days
- Digital Wallets (PayTM, PhonePe): 3-5 business days
- Net Banking: 7-10 business days
- UPI: 1-3 business days
Refunds are processed through Razorpay to the original payment method used for purchase.
Partial Refunds
In some cases, partial refunds may be granted for:
- Package downgrades within 7 days
- Bulk purchases where only some templates are defective
- Technical issues affecting only part of the package
- Service interruptions exceeding 24 hours
Dispute Resolution
If you're not satisfied with our refund decision, you may:
- Request escalation to management within 3 days
- Provide additional documentation for review
- Contact Razorpay customer support for payment disputes
Policy Updates
We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new policy.